Responsible Gambling at PokieSurf

At PokieSurf, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control of their gaming experience.

Our Commitment

PokieSurf takes player welfare seriously. We strive to create a safe environment where adults can enjoy casino games without gambling becoming a problem. We encourage all players to gamble responsibly and to view it as entertainment rather than a source of income.

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed or irritable when not gambling
• Chasing losses by continuing to play in an attempt to win back money
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies or family responsibilities
• Lying to friends or family about gambling habits
• Gambling to escape personal problems or negative emotions

If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Tools Available to Players

PokieSurf provides several features designed to help you manage your gambling activity.

Deposit Limits

You can set daily, weekly or monthly deposit limits on your account. This helps you control how much money you spend over a given period.

Session Time Reminders

Set reminders that notify you of how long you have been playing. This helps you keep track of time and make informed decisions about continuing your session.

Self-Exclusion

If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to log in or place any wagers.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Set time limits for your gaming sessions
• Take regular breaks during play
• Do not gamble when under the influence of alcohol or drugs
• Never chase your losses
• Balance gambling with other hobbies and activities

Underage Gambling Prevention

PokieSurf strictly prohibits anyone under the legal gambling age from creating an account or participating in any gambling activities. We carry out age verification checks and reserve the right to request identification documents at any time to confirm a player meets the minimum age requirement.

Support Resources

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

You can also reach out to our customer support team at any time for assistance with responsible gambling tools or account restrictions. We are here to help you maintain a safe and enjoyable experience at PokieSurf.